Last Updated: 4/9/2023
1. Delivery Times
a. Standard Delivery: Lofia Light aims to deliver products within 5-7 business days from the date of purchase, subject to product availability and your location.
b. International Delivery: Please note that international shipping times may vary. Delivery times for international orders will be provided during the checkout process.
2. Shipping Fees
a. Domestic Shipping: Shipping fees are free for products above 500 AED and else than that it costs 30 AED
b. International Shipping: For international orders, shipping fees vary depending on the destination and weight of the products. Additional customs fees, taxes, or import duties may apply and are the responsibility of the customer.
3. Shipping Restrictions
a. Some products may have shipping restrictions based on size, weight, or destination. These restrictions will be communicated to you during the checkout process.
4. International Shipping
a. For international orders, please be aware that additional customs fees, taxes, or import duties may apply. These fees are determined by your country’s customs authorities and are not included in the purchase price. Lofia Light is not responsible for these fees, and they are the sole responsibility of the customer.
5. Contact Us
If you have any questions or require further information about our Shipping Policy, please contact our customer support team at info@lofialight.com.